ESSENTIAL DUTIES & RESPONSIBILITIES
- Check in with clients via phone or email to inquire about supply and reorders
- Follow up on overdue tasks or past-due accounts
- Answer client questions, facilitate needs and resolve issues
- Assemble sample packets, prepare quotes and write orders
- Maintain up-to-date account information in our Salesforce CRM
- Stay updated on knowledge of company products and services
- Expand the current products within each account
TRAITS
- Adaptability and strong problem-solving skills
- Comfortable working independently or in groups on projects and under the management of a small team
- Eager to learn and take on new growth opportunities
- Passion for helping customers solve dynamic problems
- Previous experience in Customer Service or Sales is a plus
- Experience with CRM software (Salesforce a plus), Google Workspace and MS Office
- Strong listening, verbal and written communication skills (phone experience a plus)
- Professional, positive, resourceful and detail-oriented
REQUIREMENTS
- No prior work experience needed
- 4-Year Bachelor’s Degree
JOB TYPE
- Full-time